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Terms of Service

Effective date: 21 April 2026
Applicable to: the Noteastic application for Windows and related services provided by Noteastic OG
Language: English (British)

1. Definitions

In these Terms of Service (“Terms”):

  • “Noteastic”, “we”, “us”, or “our” means Noteastic OG, the Austrian company identified in Section 2.
  • “App” means the Noteastic handwritten note-taking application for Windows, including any updates, patches, or successor versions distributed by us.
  • “Services” means the App together with any related back-end services we operate (including account authentication, telemetry ingestion, and website functionality at noteastic.app and its subdomains).
  • “You” or “User” means the natural person who installs, accesses, or uses the Services.
  • “Account” means the user account that enables access to App functions requiring authentication.
  • “Content” means notes, drawings, annotations, PDF imports, and any other material that You create, import, or store using the App.
  • “Beta Programme” means the optional programme through which You may receive early access to experimental features and related communications.
  • “Microsoft Store” means the Microsoft Store operated by Microsoft Corporation, through which the App is distributed.
  • “Privacy Policy” means our separately published Privacy Policy, available at https://www.noteastic.app/en/legal/privacy-policy.

2. Identity of the Provider

The Services are provided by:

Noteastic OG Anton-Baumgartner-Straße 44 1230 Vienna Austria

Commercial Register: FN 644438 d, Handelsgericht Wien VAT Identification Number: ATU81638239 Partners: Dilan Boskan, Lukas Koinig

General contact: office@noteastic.app Data-protection contact: privacy@noteastic.app

3. Scope and Acceptance

These Terms govern Your use of the Services. By creating an Account, installing the App, or otherwise using the Services, You accept these Terms and our Privacy Policy.

Acceptance is captured through the first-launch dialog presented within the App, which requires You to confirm that You have read and agree to these Terms and our Privacy Policy before further use.

If You do not agree to these Terms, You must not use the Services.

4. Eligibility

You must be at least sixteen (16) years of age to use the Services. By using the Services, You represent and warrant that You meet this age requirement.

If applicable law in Your country of residence imposes a higher minimum age for the use of online services or for the provision of personal data, that higher age applies to You.

We do not operate an age-verification mechanism. Where We become aware that a User does not meet the minimum age requirement, We may terminate the Account in accordance with Section 14.

5. Accounts

5.1 Account requirement; trial grace period

Use of the App requires an Account. We may, at Our discretion, offer a limited-time trial grace period during which You may use the App without an Account. After the trial expires, continued use of the App requires that You sign in to or create an Account. Locally stored Content (Section 10) is not deleted when the trial expires; however, access to Your Content through the App is contingent upon authentication.

The current duration of the trial grace period is indicated to You within the App. We may change this duration under Section 8.

5.2 Creating an Account

You may create an Account using:

  • an email address and password; or
  • a supported third-party identity provider (currently Google and Microsoft OAuth).

When creating an Account, You provide an email address and Your given name and family name. Email-address verification is required before the Account becomes fully active.

5.3 Your responsibilities

You are responsible for:

  • providing accurate and current information during Account creation;
  • safeguarding Your credentials and any authentication factors associated with Your Account;
  • all activity that occurs under Your Account; and
  • notifying Us promptly at office@noteastic.app if You suspect unauthorised access to Your Account.

You must not share Your Account with any other person and must not create multiple Accounts for the purpose of circumventing these Terms, usage limits, or any restrictions that may be imposed.

5.4 Telemetry before Account creation

Some telemetry is collected by the App irrespective of whether You have created an Account. The nature of that telemetry and its legal basis are set out in our Privacy Policy.

6. Licence Grant (EULA)

6.1 Licence

Subject to Your compliance with these Terms, We grant You a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on devices authorised under the Microsoft Store licence applicable to Your acquisition of the App, solely for Your own use in accordance with these Terms.

6.2 Restrictions

You must not:

  • copy, reproduce, or redistribute the App or any part of it, except as permitted by the Microsoft Store or by mandatory law;
  • sell, rent, lease, sublicense, or otherwise commercially exploit the App;
  • modify, translate, adapt, or create derivative works of the App;
  • reverse-engineer, decompile, or disassemble the App, except to the extent that such activity is expressly permitted by mandatory Austrian or European Union law (in particular § 40e UrhG and Article 6 of Directive 2009/24/EC);
  • remove, alter, or obscure any proprietary notices, trademarks, or labels contained in or on the App;
  • circumvent, disable, or otherwise interfere with any security, licensing, authentication, or access-control mechanism of the App or the Services; or
  • use the App in violation of these Terms, applicable law, or the terms governing the Microsoft Store.

6.3 Termination of the licence

The licence terminates automatically upon termination of Your Account or upon termination of these Terms under Section 14. Upon termination of the licence, You must cease all use of the App and, where reasonably practicable, uninstall it.

7. Acceptable Use

You agree not to:

  • use the Services for any unlawful purpose or in furtherance of any illegal activity;
  • use the Services to create, store, or transmit content that infringes the rights of others or that is unlawful under applicable law;
  • attempt to gain unauthorised access to the Services, other Users’ Accounts, or any system or network connected to the Services;
  • probe, scan, or test the vulnerability of the Services, or breach any security or authentication measures;
  • interfere with or disrupt the operation of the Services, including by way of denial-of-service attacks, the introduction of malicious code, or abusive automation;
  • engage in large-scale automated access (including scraping, bulk data extraction, or crawling) beyond what is reasonably necessary for ordinary use of the App;
  • create Accounts by automated means or in bulk; or
  • share Your Account with another person or allow another person to access Your Account.

8. Free Service; Right to Change or Discontinue Features

The Services are currently provided to You free of charge.

You acknowledge and agree that We may, at any time and at our sole discretion:

  • add, modify, restrict, or discontinue any feature of the Services;
  • impose or adjust usage limits applicable to any feature;
  • move features between free and paid tiers if and when a paid tier is introduced; or
  • discontinue the Services in whole or in part.

We are under no contractual obligation to provide advance notice of feature changes within the free Services, and no feature of the Services is guaranteed to remain available or free of charge. Where We discontinue the Services as a whole, We will use reasonable efforts to provide advance notice in the App, by email, or through our website.

Your statutory rights under Austrian and European Union consumer-protection law remain unaffected by this Section.

9. Beta Programme

9.1 Voluntary participation

The Beta Programme is entirely voluntary. You may opt in and opt out at any time. Every communication We send under the Beta Programme contains an unsubscribe mechanism.

9.2 Nature of beta features

Beta features are experimental and are provided to You on the express understanding that they may be:

  • incomplete, unstable, or unreliable;
  • withdrawn or altered at any time without notice;
  • incompatible with other features or prior versions of the App; and
  • less performant than the general-availability version of the App.

Participation in the Beta Programme carries no entitlement to any particular feature becoming generally available, remaining available, or remaining free of charge once generally available.

9.3 Telemetry from beta use

To evaluate the stability, performance, and quality of beta features, We may collect additional telemetry from devices on which beta features are used. The categories of telemetry and their legal basis are described in our Privacy Policy.

9.4 “As-is” nature

The warranty disclaimer in Section 12 and the limitation of liability in Section 13 apply with particular force to beta features. You use beta features at Your own risk.

10. Your Content; Local Storage

All Content You create, import, or store using the App is stored locally on Your own device. The App does not synchronise Content to our servers, and We do not operate any cloud-storage or cloud-sync functionality for Content.

As a consequence:

  • We have no access to Your Content and cannot recover, restore, export, or reproduce it;
  • You retain all rights, title, and interest in and to Your Content;
  • We do not claim any licence over Your Content; and
  • You are solely responsible for maintaining backups of Your Content, including against the risk of device failure, device reset, operating-system reinstallation, user error, or software faults (including those of the App itself).

We are not liable for any loss, corruption, or inaccessibility of Content stored locally on Your device, subject to the mandatory liability rules in Section 13.

11. Intellectual Property

11.1 Our rights

The App, the Services, and all their components — including source code, object code, user-interface designs, artwork, graphical assets, documentation, the “Noteastic” name, logo, and other branding — are owned by Noteastic OG or its licensors and are protected by Austrian, European Union, and international intellectual-property laws.

Except for the licence expressly granted in Section 6, these Terms do not transfer or grant to You any right, title, or interest in or to the App, the Services, or any of our intellectual property.

11.2 Trademarks

“Noteastic” and the Noteastic logo are trademarks of Noteastic OG. You may not use them without our prior written consent, except for nominative uses permitted by mandatory law.

11.3 Third-party rights

The App incorporates third-party software and materials made available under their own licence terms (see Section 17). Nothing in these Terms grants You rights in respect of such third-party software beyond what those licence terms provide.

12. Disclaimer of Warranty; Service Availability

To the maximum extent permitted by applicable law, and subject to Your mandatory statutory rights:

  • the Services are provided “as is” and “as available”;
  • We make no warranty that the Services will be uninterrupted, error-free, secure against all threats, or free from defects;
  • We make no warranty that the Services will be fit for any particular purpose or that they will produce any specific result; and
  • We make no warranty regarding the accuracy, completeness, reliability, or timeliness of any output produced through the Services.

This Section does not limit or exclude any statutory warranty right (Gewährleistung) to which You are entitled as a consumer under Austrian or European Union law. Where such rights apply, they apply.

13. Limitation of Liability

13.1 Scope

To the maximum extent permitted by applicable law, Noteastic’s liability under or in connection with these Terms or Your use of the Services is limited as set out in this Section.

13.2 Limited liability

We are liable only for:

  • damages caused by Our intent or gross negligence; and
  • damages for which liability is mandatory under applicable law, including liability for injury to life, body, or health, liability under mandatory product-liability legislation, and liability under mandatory consumer-protection law.

We are not liable for:

  • ordinary negligence, except where mandatory law requires otherwise;
  • indirect, incidental, consequential, or special damages;
  • loss of profit, loss of goodwill, loss of business, or loss of anticipated savings; or
  • loss, corruption, or inaccessibility of Content stored locally on Your device, except where caused by Our intent or gross negligence.

13.3 Mandatory rights

Nothing in these Terms limits or excludes any right You may have as a consumer under mandatory Austrian or European Union law. Where those rights grant You broader remedies than this Section, those rights apply.

14. Termination and Suspension

14.1 Termination by You

You may terminate Your Account at any time through the in-App Account-deletion function. Upon deletion, all server-side Account data is hard-deleted immediately in accordance with our Privacy Policy. Your locally stored Content is unaffected.

14.2 Termination or suspension by Us

We may terminate or suspend Your Account or Your access to the Services, with or without prior notice, where:

  • You are in material breach of these Terms, including Section 7 (Acceptable Use);
  • We have a reasonable basis to suspect that You are using the Services for illegal, fraudulent, or abusive purposes;
  • You pose a credible security threat to the Services or to other Users; or
  • We are required to do so by applicable law or by binding order of a competent authority.

14.3 Discontinuation of the Services

We may discontinue the Services in whole or in part. Where We do so, We will use reasonable efforts to provide advance notice in the App, by email, or through our website.

14.4 Effect of termination

Upon termination:

  • the licence granted under Section 6 terminates;
  • Your access to Your Account ends; and
  • server-side Account data is hard-deleted in accordance with the Privacy Policy.

Your locally stored Content remains on Your device. Sections 10 (to the extent it allocates responsibility for locally stored Content), 11, 12, 13, 15, 19, 20, and 21 survive termination.

15. Force Majeure

We are not liable for any failure or delay in performing our obligations under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to:

  • outages or incidents affecting Microsoft Azure or other infrastructure providers on which the Services depend;
  • outages or incidents affecting the Microsoft Store;
  • internet-level disruptions, undersea-cable failures, or DNS-level incidents;
  • denial-of-service attacks or other malicious acts by third parties;
  • natural disasters, epidemics, war, armed conflict, or acts of terrorism; and
  • acts or orders of any governmental or regulatory authority.

This Section does not excuse liability arising from Our intent or gross negligence, nor does it limit mandatory statutory liability.

16. Distribution via the Microsoft Store

The App is distributed exclusively through the Microsoft Store. As a consequence:

  • Your download, installation, payment (where applicable in the future), update, and uninstallation of the App are governed additionally by the Microsoft Store’s own terms and conditions as applicable to You;
  • these Terms govern the relationship between You and Noteastic regarding Your use of the App and the Services;
  • where a genuine conflict exists between these Terms and Microsoft’s Store terms, Microsoft’s terms govern the distribution mechanics, and these Terms govern the use of the App itself; and
  • Microsoft is not a party to these Terms and owes no obligations under them.

Updates to the App are delivered through the Microsoft Store. By using an updated version of the App, You accept the then-current version of the App. Material changes to these Terms are governed separately by Section 18.

17. Third-Party Software Licences

The App incorporates third-party software and materials made available under their own licence terms. A complete list of such components together with their full licence notices is available within the App, accessible from the “About” section.

In particular:

  • the App uses Syncfusion components under the Syncfusion Community Licence for PDF-conversion functionality. Your use of these components is subject to the Syncfusion Community Licence as published by the licensor.

You agree to comply with any applicable third-party licence terms to the extent they impose obligations on end users.

18. Changes to These Terms

We may amend these Terms from time to time.

For material changes, We will give You at least thirty (30) days’ advance notice through an in-App notice or by email (where You have provided an email address). The amended Terms will state their effective date.

For non-material changes (including clarifications, stylistic amendments, and updates to cross-references), the amended Terms take effect upon publication, and We will indicate the change within the App.

If You do not agree to a material change, You may terminate Your Account in accordance with Section 14.1 before the effective date of that change. Your continued use of the Services after the effective date constitutes acceptance of the amended Terms.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Austria, excluding the conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The courts of Vienna, Austria shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, subject to the mandatory consumer-jurisdiction rules: where You are a consumer resident in a Member State of the European Union, You may also bring a claim in the courts of Your country of residence, and You retain all protections afforded by the mandatory consumer-protection law of Your country of residence.

20. Contact

For any matter concerning these Terms (other than data-protection matters, which are addressed in the Privacy Policy), You may contact Us at:

Noteastic OG
Anton-Baumgartner-Straße 44
1230 Vienna
Austria

Email: office@noteastic.app

For data-protection matters: privacy@noteastic.app

21. Miscellaneous

21.1 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force and effect. The invalid or unenforceable provision shall be replaced, to the extent possible, by a valid and enforceable provision that most closely reflects the original intent.

21.2 Entire agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between You and Noteastic regarding the Services and supersede any prior or contemporaneous understandings between You and Noteastic on the same subject matter.

21.3 Assignment

You may not assign or transfer Your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to a successor entity in connection with a merger, reorganisation, or sale of all or substantially all of our assets, provided that Your rights under these Terms are not materially reduced.

21.4 Notices

Except where otherwise required by mandatory law, notices from Us to You may be given by in-App notice or by email to the email address associated with Your Account. Notices from You to Us may be sent to the contact addresses set out in Section 20.

21.5 No waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or of any other provision.

21.6 Language

These Terms are published in English. Where a translation is provided for convenience, the English version governs in the event of any discrepancy.

End of Terms of Service.